We have written to all our Envisage Dental TV users with the following message to inform them of the decision we made to give a ‘Payment Holiday’ for the next 3 months.
We would like to convey our sense of solidarity with you in the face of Covid-19 and to provide you with the reassurance of our continuing service and technical support to our valued customers.
Together with everybody, recent weeks have presented us with escalating challenges and we fully appreciate that Covid-19 is having a huge impact on your dental businesses.
We would like to keep you up to date as to what we are doing here to support you with your subscription payments.
I am pleased to confirm that during this unprecedented time we will now freeze your monthly subscription direct debit payment for the next 3 months April, May and June. We are offering you a payment holiday.
We will continue to monitor the situation and support your business now and in the future.
Your system will still operate in the same way, your screens will continue to display and play educational and informative videos into the waiting area. Our technical support will also be available Monday to Friday 8am till 5:30pm you can contact them by emailing email@example.com or by calling 0114 3990010.
We hope that this helps you in these challenging times for all UK businesses.
UK Sales Manager